Banking and Payment Methods
Managing your money at Lolo Casino is fast, secure, and straightforward. We support multiple payment methods for deposits and withdrawals, ensuring you can fund your account and cash out winnings with ease.
Available Payment Methods
Credit Cards
Visa, Mastercard
E-Wallets
Skrill, Neteller, ecoPayz
Cryptocurrency
BTC, ETH, LTC, USDT
Bank Transfer
Direct bank deposits
Deposit Information
How to Make a Deposit
Making your first deposit is simple and takes less than 2 minutes:
Log In
Access your account dashboard
Cashier
Click deposit button
Choose Method
Select payment option
Confirm
Funds appear instantly
Deposit Limits and Processing Times
| Payment Method | Min Deposit | Max Deposit | Processing Time | Fees |
|---|---|---|---|---|
| Visa/Mastercard | €10 | €5,000 | Instant | Free |
| Skrill | €10 | €10,000 | Instant | Free |
| Neteller | €10 | €10,000 | Instant | Free |
| Bitcoin | €20 | €50,000 | 10-30 min | Free |
| Ethereum | €20 | €50,000 | 5-15 min | Free |
| Bank Transfer | €50 | €25,000 | 1-3 business days | Free |
Deposit Bonuses
Every deposit qualifies for bonus offers. Check the promotions page before depositing to activate the best available bonus for your payment method.
Bonus Tips:
- Enter bonus code before making deposit
- Crypto deposits receive 25% bonus boost
- Minimum deposit requirements vary by bonus
- Read terms and conditions for wagering requirements
Withdrawal Information
How to Withdraw Winnings
Cashing out your winnings is straightforward. We process most withdrawals within 24 hours, with some methods offering instant payouts.
Withdrawal Process:
- Verify Your Account - Complete KYC verification before your first withdrawal
- Go to Cashier - Navigate to the withdrawal section
- Select Method - Choose your preferred withdrawal method
- Enter Amount - Specify how much you want to withdraw
- Confirm Request - Submit your withdrawal for processing
Withdrawal Limits and Times
| Method | Min Amount | Max per Transaction | Max Monthly | Processing Time |
|---|---|---|---|---|
| Visa/Mastercard | €20 | €2,500 | €10,000 | 1-3 business days |
| Skrill | €20 | €5,000 | €20,000 | 0-24 hours |
| Neteller | €20 | €5,000 | €20,000 | 0-24 hours |
| Bitcoin | €50 | €25,000 | €100,000 | 0-1 hour |
| Ethereum | €50 | €25,000 | €100,000 | 0-1 hour |
| Bank Transfer | €100 | €10,000 | €50,000 | 3-5 business days |
VIP Withdrawal Benefits
VIP players enjoy enhanced withdrawal limits and priority processing:
- Bronze: Standard limits, 24-hour processing
- Silver: 50% higher limits, 12-hour processing
- Gold: 100% higher limits, 6-hour processing
- Diamond: Unlimited withdrawals, 1-hour processing
Account Verification (KYC)
Why Verification is Required
Account verification protects both you and the casino from fraud. It’s a standard industry requirement that ensures responsible gaming and secure transactions.
Required Documents
Proof of Identity
- Passport
- Driver's license
- National ID card
Proof of Address
- Utility bill (max 3 months old)
- Bank statement
- Government document
Payment Verification
- Card photo (front only)
- E-wallet screenshot
- Bank account proof
Verification Timeline
- Upload documents via secure portal
- Review process takes 24-48 hours
- Receive confirmation email once approved
- Some withdrawals may require additional checks
Pro Tip: Submit verification documents immediately after registration to avoid delays when making your first withdrawal.
Banking Security
How We Protect Your Money
Your financial security is our top priority. We use industry-standard security measures to protect all transactions:
Security Features:
- 256-bit SSL encryption for all transactions
- PCI-DSS compliant payment processing
- Two-factor authentication (2FA) available
- Regular security audits by third parties
- Segregated player accounts
Responsible Gaming Limits
Set deposit limits to maintain control over your spending:
- Daily Limit - Maximum deposit per 24-hour period
- Weekly Limit - Maximum deposit per 7 days
- Monthly Limit - Maximum deposit per 30 days
Access these settings in your account dashboard under Responsible Gaming tools.
Banking FAQ
How long do withdrawals take?
Withdrawal processing times vary by payment method. E-wallets and crypto typically process within 24 hours, while card and bank transfers take 3-5 business days. VIP members receive priority processing.
Are there fees for deposits or withdrawals?
Lolo Casino does not charge fees for deposits or withdrawals. However, your payment provider or bank may apply their own fees. Check with your provider for their fee structure.
Why was my withdrawal declined?
Common reasons for declined withdrawals include:
- Incomplete account verification
- Active bonus with unmet wagering requirements
- Withdrawal amount below minimum limit
- Mismatched withdrawal method (must match deposit method)
- Insufficient account balance
Can I withdraw to a different method than I deposited?
For security reasons, withdrawals must generally go to the same method used for deposit. Exceptions may be made on a case-by-case basis after additional verification.
What if my deposit doesn’t appear?
Deposits are usually instant. If funds don’t appear within 30 minutes:
- Check your payment confirmation
- Contact your payment provider
- Reach our support team with transaction details
- We’ll investigate and resolve within 24 hours
Do I need to verify my account for deposits?
No, you can deposit without verification. However, verification is required before processing any withdrawal. We recommend completing verification early to avoid delays.
Contact Banking Support
Need help with deposits or withdrawals? Our banking support team is available 24/7:
- Live Chat - Instant response from cashier specialists
- Email - [email protected] (response within 2 hours)
- FAQ - Comprehensive help center with guides